Shipping Policy for Metacooretech
February 26, 2025.
At Metacooretech, we are committed to delivering your orders quickly and securely. This Shipping Policy outlines the terms and conditions regarding shipping for all orders placed on our website. Please read this policy carefully before placing your order.
1. Shipping Destinations
We offer domestic and international shipping to a variety of locations. The countries and regions we ship to may change, so please check during the checkout process to confirm if we deliver to your area.
- Domestic Shipping: We ship to all locations within the United States.
- International Shipping: We offer shipping to select international destinations. Shipping costs and delivery times for international orders will be calculated at checkout.
2. Shipping Methods and Delivery Times
Metacooretech provides a range of shipping options to ensure the most convenient delivery for your order. Shipping costs and delivery times are determined by your location and the shipping method selected at checkout.
- Domestic Shipping:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Next-Day Delivery: 1 business day (available for certain locations)
- International Shipping:
- Standard International Shipping: 7-21 business days
- Expedited International Shipping: 5-10 business days (depending on the destination)
3. Shipping Costs
Shipping fees are calculated at checkout based on your delivery address and the shipping method you choose. Please note that taxes and duties for international orders may be additional, and are the responsibility of the customer. The shipping cost will be clearly shown before you complete your order.
4. Order Processing
Once your order is placed, we will process it within 1-2 business days. You will receive an order confirmation email with a summary of your purchase. When your order ships, you will receive another email with tracking details so you can monitor your package’s progress.
5. Order Tracking
Once your order has been shipped, a tracking number will be provided to you. You can use this tracking number to check the status of your shipment through the respective carrier’s website. Please note that tracking information may not be immediately available, but it will be updated once the package is in transit.
6. Shipping Restrictions
Some items may be subject to shipping restrictions due to their size, weight, or destination. If any issues arise with your order’s shipping, we will contact you as soon as possible to resolve the situation.
- P.O. Box Addresses: We do not ship to P.O. Box addresses for certain items. Please ensure you provide a valid street address for delivery.
7. Shipping Delays
While we strive to ensure timely delivery, certain factors beyond our control, such as weather conditions, customs delays (for international shipments), or issues with the shipping carrier, may cause delays. Metacooretech is not responsible for delays caused by shipping carriers or force majeure events.
8. Damaged or Lost Shipments
If your package is lost or damaged during shipping, please contact our customer support team immediately at info@metacooretech.com. We will assist you in filing a claim with the carrier and provide a resolution, including either a replacement or refund, depending on the circumstances.
9. Change of Address
If you need to change your shipping address after placing an order, please contact us as soon as possible at info@metacooretech.com. We will do our best to accommodate the request, but once an order has been shipped, we cannot alter the address.
10. International Duties and Taxes
For international orders, the recipient is responsible for any customs duties, taxes, or additional charges that may be imposed by the destination country. These charges are not included in the shipping fees and will be billed directly to the recipient by the carrier or customs office.